ASSESSING THE ADOPTION AND ATTITUDES OF DIGITAL PAYMENTS IN ERNAKULAM CITY

Abstract

The study titled "Assessing the Adoption and Attitudes of Digital Payments in Ernakulam" aims to examine the increasing trend of digital payment systems and their acceptance among residents of Ernakulam city. The proliferation of digital payment methods, including mobile wallets, Unified Payments Interface (UPI), and contactless card payments, has transformed financial transactions, providing a convenient alternative to cash-based payments. This research seeks to identify key factors influencing the adoption of digital payments, such as ease of use, perceived security, user experience, and government policies promoting cashless transactions.